Return Policy

Returns

We accept returns for products purchased on our store website (gift cards excluded); provided that the credited amount will not include the applicable delivery fee, which is nonrefundable.   

Return Procedures: All returns must be made within 14 days after the product delivery date.  All returned products must be unused and returned in accordance with the instructions received from Bright Isle.  

Refunds

Once your return has been approved, your refund will be processed, and a credit will automatically be applied to your credit card.  Please note that refunds may take a few days to process.  Delivery charges are non-refundable; therefore, your refund will be minus any delivery charges incurred.