Return Policy

Returns

We are unable to offer returns on any box or subscription product. 

We do accept returns for products purchased in our store  for store credit in the amount charged for the applicable product; provided that the credited amount will not include the applicable delivery fee, which is nonrefundable.  Store credit may only be used for future purchase of products on the site (excluding gift cards) and are not transferable.

Return Procedures: All returns must be made within 14 days after the product delivery date.  All returned products must be unused and returned in accordance with the instructions received from Bright Isle.  You are responsible for returning the product.  

Refunds

Once your return has been approved, your refund will be processed, and a credit will automatically be applied to your credit card.  Please note that refunds may take a few days to process.  Delivery charges are non-refundable; therefore, your refund will be minus any delivery charges incurred.